“I have been working with Elite Mechanical for the past 14 years and have received service that has always been over and beyond the call of duty. From 24/7 service calls, personable service from its principals, to the awesome customer service from the service techs and managers, we are ALWAYS treated like their No. 1 clients.”
– Alette Kanaka’ole, Alette & Associates, LLC, Property Management for Aiea Medical Building and Waipahu Festival Marketplace
“I truly wanted to take a moment to let everyone know of the pure excellence from Elite Mechanical in Honolulu Hawaii. I arrived to be the general manager of the Buca di Beppo on Honolulu almost two years ago. At times, it seems like everyone just wants to collect your money and do the minimal amount of work! Not Elite. When we needed them, no matter what time of day, they are there! I have given them many high dollar and challenging projects. One was replacing the entire air conditioning system in our kitchen, which was a very difficult job due to accessibility. They planned it and executed this to the highest of results!! I consult with them even on projects outside of their influence because of their impeccable reputation and connections on this island!! As long as I am here on this island my commitment to them is 100% as they are to me and my business!”
– Marc Cooper, General Manager, Buca di Beppo)
“Since 2011, Elite Mechanical was awarded the contract to maintain our entire HVAC system and have performed an outstanding job in supporting our organization as well as three (3) other tenants occupying this facility. Our mission is to provide communications throughout the Pacific region and our mission equipment relies on the continued operation of our cooling system. Since DISA PAC took occupancy of this facility in 2007, we’ve been plagued by numerous A/C issues mainly due to the age of the equipment and the length of time this facility was left unoccupied. Regardless of the issue being experienced, time (24/7), or urgency, Elite Mechanical has responded in a timely manner and ensured that we were always informed of the status of the repair. This also includes their scheduled bi-monthly, quarterly, and semi-annual preventive maintenance schedule.
The entire Service Department (technicians and managers) should be commended for their outstanding customer service and support. Our entire command is aware of Elite’s reliability and hopes that this company will continue to support our equipment/organization.”
– Barney Yadao, Facilities Manager, Building 77, Ford Island, Defense Information Systems Agency Pacific (DISA PAC)
“We have been a customer of Elite Mechanical since 1997, when they installed two 60-ton packaged units for our company. Today, Elite provides 24 hour service for several of our office locations. We truly appreciate the excellent customer service and the professionalism of their entire staff.”
– Tim Wong, Central Pacific Bank
“I’ve been working with the staff in the Service Department for over 13 years and they have always been phenomenal. They do great work, are always friendly, attentive, and thorough. I would not want to work with anyone else. Elite Mechanical is the best!”
– Jernel, Aina Haina Pet Hospital, Inc.
“Since 2010, we have been using Elite Mechanical for our air conditioning needs. They have always provided prompt, professional and exceptional service. They have gone above and beyond to patiently work with us through our unique challenges of having a historical building. I highly recommend their services.”
– Jan April, Facilities Manager, American Cancer Society, Inc.